eGrowthLab Launches Conversation AI

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Stop funneling customers to your competition, eGrowthLab creates more opportunities to turn leads into a happy customer.

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eGrowthLab Has Industry Leading 24/7 Support

Modified Feb. 8th 2024

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The best ways to connect with 24/7 eGrowthLab support

Select the red circle icon mark in the button right corner of the eGrowthLab Application, click the chat icon. Available on Desktop only. From here - you can either connect directly through our chat widget with one of our support specialists or create a ticket to be followed up with via email.

OR

Choose one of three other options in the red circle popup including Home, Help, or Tours. Each of the sections will help answer all platform related questions.

How to Call eGrowthLab

You can call this number (817) 587-3671 M - F from 9am to 5pm CST for sales, login, billing related issues. For technical related issues for how to, or platform specific needs, use the red icon in the bottom right corner of your account.

We validate all inbound callers, no matter the caller, to confirm they are an active customer of the eGrowthLab platform.

We cannot service non-customers that call in. We will need to validate your identity as an Account Admin - we will encourage you to reach out to another Account Admin to grant you access or reach out on your behalf. Your security for your account matters to us.

If your Account eGrowthLab email is not the best one to reach you at, please mention this to Support. Lastly, if your email is associated with accounts, provide the correct account name of the account in question.

Additional Self Service Support Resources

It is frustrating when we need help but can't get it as fast as we'd like it. That's why we've provided these hacks and tips below to help you get the fastest resolution time possible.